Hub88 has launched its latest innovation, HubConnect, designed to provide both suppliers and operators with enhanced tools and insights to optimize operational efficiency.
This new product is the first of its kind, offering a range of cutting-edge features to improve performance across the iGaming ecosystem.
The HubConnect platform is divided into two key areas: the Supplier Zone and the Operator Zone. Both sections are designed to deliver detailed data and improve reporting capabilities for partners using the Hub88 platform.
By integrating self-service functionalities, the platform allows partners to efficiently troubleshoot issues, freeing up time and resources to focus on optimizing their operations.
Further enhancing the platform’s versatility, HubConnect includes a fully equipped service desk. This feature offers comprehensive support for a variety of cases, ensuring that clients receive the assistance they need in a timely manner.
The customer experience module is also a standout addition, centralizing all communication with supplier clients and moving away from traditional messaging apps, enabling a more structured and efficient workflow.
Looking ahead, Hub88 plans to introduce additional features in Q1 2025, including automated promotions. This functionality will allow suppliers to craft highly customized campaigns, tailoring every detail to fit their specific needs.
These automated tools are set to improve marketing efforts and increase player engagement, further strengthening the relationship between operators and their audience.
For operators, the updates to Hub88’s back office bring a significant advantage. The platform now enables operators to analyze data at a much more granular level, providing deeper insights into player behavior.
One of the most anticipated updates is the introduction of native currency reporting, allowing operators to track activity across different currencies, moving away from the traditional Euro-based default. This feature will offer a more precise view of each player’s activity, helping operators make better-informed decisions.
Hub88 is set to present its latest innovation at the SBC Summit in Lisbon, where it will be exhibiting at Stand B134. The summit will provide an opportunity for industry professionals to explore HubConnect and its capabilities in person.
Jess Inglott, Head of Supplier Relations at Hub88, expressed excitement about the new product launch: "We are constantly reviewing ways we can further improve our offering, ensuring we make the lives of our partners easier while providing best-in-class service."
Ollie Castleman, Head of Hub88, highlighted the importance of client feedback in the product development process: "We have listened to client feedback for our latest enhancements, with the updates offering significant data for player insight as well as better reporting and support.
There is more to come for our HubConnect product as we continue to strengthen our services, and we’re excited to showcase our portfolio at the upcoming SBC Summit in Lisbon."
With the introduction of HubConnect, Hub88 is set to revolutionize the way suppliers and operators manage their data, player interactions, and overall operations.
The product's innovative features, such as granular data reporting, native currency integration, and automated promotions, signal a new era for the iGaming industry, where efficiency and customization will play a key role in driving success.
As Hub88 continues to roll out new updates and features, the company is poised to solidify its position as a leading provider of tech solutions in the iGaming world.
The SBC Summit will be a major opportunity for industry players to get a firsthand look at HubConnect’s capabilities and the future of gaming technology.
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